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Online Grievances Redressal Mechanism

Establishment of Online Grievances Redressal Mechanism

As per the AICTE regulations, 2019 vide F. No. 1-101/PGRC/AICTE/ Regulation/2019 dated 07.11.2019 and the Governing Body (GB), PKIET constituted the Student Grievance Redressal Committee with the objective of resolving the grievances of students and their parents. Provision has been made available on the Institute website, for registering the grievance through The students and their parents may henceforth approach the Grievance Redressal Committee and submit/register any grievance online, which will be accessed by the GRC headed by the principal, and appropriate action taken and the decision of the GRC will be intimated to the complainant. The grievances include

  • making admission contrary to merit
  • irregularity in the admission process
  • withhold or refuse to return any certificates
  • the demand of money in excess of specified
  • breach of the policy of reservation
  • complaints of alleged discrimination (SC/ST, OBC, Women, minority, or PH)
  • non-payment or delay in payment of scholarships to students
  • delay in the conduct of examinations or declaration of results
  • withholding student amenities
  • denial of quality education
  • non-transparent or unfair evaluation practices
  • harassment and victimization of students including sexual harassment
  • Refund of fees on withdrawal of admissions, etc.

Grievance Redressal Application Form

The Student Grievance Redressal Committee (GRC) comprises the following members:

S. No Name and Address Officiating as
1 Mr. R. K. Siva, Principal Chairperson
2 Dr. A. Mala, Formerly Principal, ACGCET,
Karaikudi, B4, Silver Spring Apartment,
Perumal Nagar 3rd Street, Nanganallur,
Chennai - 61
3 Mr. C. Saravanan
Administrative Officer
4 Mr. B. Sukan
Lecturer, Department of Mechanical Engineering
5 Mr. S. Sarathkumar
Lecturer, Department of Civil Engineering
6 Ms. S. Tamilselvi
HOD, Department of Computer Engineering,
7 Ms. B. Mounika, III year, DCsE. Special Invitee

The member shall hold the office for a period of Two years. The GRC shall meet as and when required and assess the merit of the complaint. The decision of the GRC will be intimated to the complainant through email / SMS / hosted on the website. In case of any false/frivolous complaint, the GRC will take appropriate action against the complainant.